Given today’s unprecedented circumstances, phone and internet providers have come together to help families across the U.S. during this time of uncertainty.
The Federal Communications Commission has an agreement which states that providers will waive late fees, not cut off service for lack of payment, and open hot-spots for increased accessibility to the internet.
Visit: https://docs.fcc.gov/public/attachments/DOC-363033A1.pdf for more information.
Please visit the following websites for the latest details on how to sign up and leverage these services:
Cox Communications Response: Cox Communications offers a range of services and packages for the next 60 days (for example, free access to over 650,000 Wi-Fi hot spots; residential customers in the company’s Starter, StraightUp Internet and Connect2Compete packages will be automatically upgraded to speeds of 50 Mbps). Visit https://www.cox.com/residential/internet/learn/cox-hotspots.html
Comcast COVID-19 Response: Comcast offers free Wi-Fi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time. Visit https://corporate.comcast.com/covid-19
Charter Free Internet offer for 2 months: Visit https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more
AT&T COVID-19 Response: AT&T offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families. Visit https://about.att.com/pages/COVID-19.html
Verizon COVID-19 Response: There are no special offers, but Verizon is following the FCC agreement. Visit https://www.verizon.com/about/news/our-response-coronavirus
Sprint COVID-19 Response: Sprint is following the FCC agreement and will provide unlimited data to existing customers. Starting Tuesday, March 17, 2020, Sprint will allow all handsets to enable hot-spots for 60 days at no extra charge. Visit https://newsroom.sprint.com/covid-19-updates-sprint-responds.htm
T-Mobile COVID-19 Response: T-Mobile is following the FCC agreement and providing unlimited data to existing customers. It will soon allow all handsets to enable hot-spots for 60 days at no extra charge. Visit https://www.t-mobile.com/news/t-mobile-update-on-covid-19-response.
Low Cost Internet Solutions
Having internet access is more important than ever before. Fortunately, there are many special offers and options available now that can help connect your home to the internet at a low cost (or even no cost). To learn more information about broadband resources for families, click here.